Telstra will be upgrading its mobile base station that services Gundagai to bring a better 4G and 5G user experience.
The upgrades will improve the mobile site’s capacity, meaning faster downloads, smoother streaming and less congestion.
Upgrade works will commence on site from 13 July 2026 for a period of 8 days.
During these works, the site will need to be switched off for up to 10 hours daily to safely complete works.
While we do our best to deliver planned works as scheduled, there may be occasions where timings or impacts change due to factors outside our control. Keep up to do date on this outage via telstra.com.au/outages
Quotes attributable to Telstra Regional General Manager, Chris Taylor
“We know how important mobile connectivity is for Australians, whether you’re in the city or the country.”
“As data use over our mobile network continues to grow, adding extra 4G/5G capacity to our mobile site in the area will help deliver faster downloads, smoother streaming and less congestion for customers.”
“While disruption is required while the upgrade is underway, we’ll only be switching off the site when we need to and will have it back online and working better than ever as quickly as possible.”
Temporary disruptions
Telstra mobile customers will receive an SMS advising of the upcoming work.
These works will not impact NBN, Satellite internet services, PSTN landline services, or mobile coverage from other providers.
Any calls to Triple Zero from a Telstra mobile when the site is off air will automatically connect to another mobile network if available for connection to emergency services.
Tips for improving connectivity while works are underway.
Telstra customers can continue to make calls and send texts during disruption to mobile services by switching on Wi-Fi Calling. This is a free setting on most popular mobile phones and allows your mobile to make and receive mobile calls while connected to Wi-Fi.
We also encourage business owners talk to their bank about connecting their EFTPOS terminals to their NBN or Wi-Fi connection to prevent delays in processing transactions.
Customers can find more information and tips on how to prepare by visiting, https://tel.st/planned-work
The South West Slopes Times covers an area approximately the size of Fiji in country NSW. We look after a population of more than 50,000 people with our staff servicing 7 major towns and dozens of villages with our story telling footprint.
We offer weekly print editions at $3 a copy and we also offer digital subscriptions across 3 months $30, 6 months $60 and 12 months $120.
We are one of the last truly local independent family run newspaper businesses in the state.
Contact us today to find out how we can promote your business or organisation across our huge network by emailing ads@thetimes.net.au or by calling 0413 763 216.
If you have a news tip, lead or scoop for us please make contact as we love celebrating our communities. You can contribute articles via our South West Slopes Times website.